Troubleshoot
What do you need help with?
Inventory & Asset Repository
- Azure integration error “java.lang.RunTimeException: Found duplicate ID’s”
- Azure Security Center – Suspicious command line: powershell -exec bypass -encodedcommand
- Changes to Microsoft LDAP channel binding & vScope
- Common discovery errors
- Common email server errors
- Common Error Codes for Active Directory Authentication
- Common MECM (SCCM) errors for vScope discoveries
- Disable WMI Discovery of Windows ISCSI-Component
- Error Message ‘User Already Exists in Active Directory’
- Error Message About “Wrong License” Is Shown
- Google Workspace Error Message: Error getting access token for service account: 401 Unauthorized
- Host Is Not Allowed to Connect to This MySQL Server
- How to Capture Network Traffic Between vScope and a Target Machine for Troubleshooting
- How to confirm WMI access through DCOM and WinRM
- How to handle duplicate assets
- How to reduce long Discovery times
- How to Troubleshoot Proxy Installations in vScope
- How vScope runs WMI scripts
- Java Certificate Problem When Reaching vCenter
- Last logon from Active Directory is incorrect
- Locked Out/Unable to Log in to vScope
- Lost LDAP/AD Integration
- McAfee Virus Scan Causes Errors During Discovery Process
- MCEM (SCCM) information is missing in vScope
- Missing Primary User values for Clients in vScope
- MS SQL Error – Untrusted Domain Error Message
- MS SQL reports – SSPI handshake failed with error code 0x8009030c
- Network Error IOException: Connection Refused: Connect
- No or Partial Discovery Results from WMI/WinRM
- SNMP – Troubleshoot “Target Did Not Respond. It Might Be down or Access Is Denied”
- Verify WMI Access for a Regular Non-Admin Domain User
- VMware Uptime/Last Boot Is Missing
- vScope Service Has High Memory Consumption
- vScope shows incorrect values for password attributes in Active Directory
- Weird symbols when opening CSV export in Microsoft Excel
- What Does “Include Support Data” Mean?
- Where to I Find the Log Files for Debugging?
- Why are Microsoft Endpoint Configuration Manager (SCCM) machines missing in vScope?
- Windows Defender – Suspicious command launched from remote location
- WMI – Local and Domain Account Considerations
- WMI Corruption/Reports Wrong Information
- WMI Troubleshoot
- Wrong patch dates for machines found with data source MECM (formerly SCCM)
- Wrong/missing patch date for machines in vScope