Common email server errors

  • java.net.SocketTimeoutException: The email server is not responding as expected. This is known to be caused by either of the following:
    • Exchange servers have Message Throttling – A significant number of queued emails may be sent within a short period of time depending on the number of users, alerts, and reports, causing throttling to engage.
    • The network cannot transfer the data to the mail server within the specified time interval in the mail server timeout
    • Inbound rules in the network security group (Network Network Deny) on the application are blocking the incoming email server acknowledgment message

Learn more

How to set up the email server

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