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WMI Troubleshoot

This guide will go through the most common scenarios when WMI is not working properly. 1. Job aborted due to overdue The warning message “Job aborted due to overdue” means that vScope’s discover...

How vScope runs WMI scripts

vScope collects information from Windows operating systems using various WMI scripts, utilizing VBscript. The scripts can be run from the vScope server using plain WMI, or locally on the target machin...

How to handle duplicate assets

vScope automatically identifies and merges assets across any datasource. Merging is based on numerous criterias eg. serial number, domain, and name. If you find multiple representations of an asset in...

Windows Defender – Suspicious command launched from remote location

Background To inventory Windows operating systems, vScope uses WMI or WinRM (depending on your preferences). This is called a Discovery. Both WMI and WinRM run scripts from the vScope server to fetch ...

Weird symbols when opening CSV export in Microsoft Excel

vScope’s CSV exports are encoded in UTF-8. If you see wierd symbols when opening it in Excel, it’s probably caused by the settings in Excel. Follow these steps to open the export correctly...

Common discovery errors

Is your error not listed below or want a further explanation? Contact support@infrasightlabs.com and they’ll help you out. Common WMI errors Common MS SQL errors Common HTTP errors Add ports to ...