Groups & Permissions

vScope is built for teamwork, so understanding users, groups, and access levels is essential. You can manage Users & Access under Settings, where permissions are assigned through group memberships. By organizing permissions and group memberships effectively, vScope makes it easy for teams to access the right data and collaborate efficiently.

Tip

You can invite people in any collaboration view, simply by adding their email in the collaboration section. An invitation is then sent to the email address, with a sign-up link.

vScope provides three group types: Permission Groups, Extended Permission Groups, and Collaboration Groups.

Note

Reuse existing groups from connected systems:

• Single-Sign-On
• Active Directory

Permission Groups

vScope includes four primary permission groups that control user access and functionality: Admin, Contributor, User, and Viewer.

Permission Overview

Feature	Viewer	User	Contributor	Admin
Login to vScope	✔️	✔️	✔️	✔️
Library	✔️	✔️	✔️	✔️
Dashboards	❌	✔️	✔️	✔️
Tables	View Only	✔️	✔️	✔️
Tracker	❌	✔️	✔️	✔️
Search	❌	✔️	✔️	✔️
Create Tracker cases	❌	❌	✔️	✔️
Access Tags	❌	❌	✔️	✔️
Discovery	❌	❌	❌	✔️
Settings	❌	❌	❌	✔️
Manage Users & Access	❌	❌	❌	✔️
API Access	❌	✔️	✔️	✔️
IT Services
View Service Cards	Restricted ℹ️	✔️	✔️	✔️
Edit Service Cards	❌	Restricted ℹ️	✔️	✔️
Billing
Billing Overview	❌	❌	✔️	✔️
Manage Price Lists	❌	❌	✔️	✔️

ℹ️ See Extended Permission Groups

Detailed Role Descriptions

Admin (Highest Permission Level)

Admins have full control over vScope, including:

• Access to Discovery Manager for inventory configuration.
• Full administrative control in Settings for managing integrations and permissions.
• Rights to add, remove, and modify user accounts through local or Active Directory integration.

Contributor

Contributors can:

• Add tags and annotations to resources.
• Manage Tracker cases and contribute insights.
• Access all data without control over Settings or Discovery.

User

Users have access to:

• All data, including Tracker cases and table-building capabilities.
• Limited permissions that exclude control over Settings or Discovery.

Viewer (Lowest Permission Level)

Viewers have restricted access and can:

• Only view data shared with them, such as specific tables and dashboards.
• Access limited data, with no permissions to build or modify content.

Extended Permission Groups

These groups are used to extend permissions for Users and Viewers in IT Services. Since Users can build tables about IT Services, they automatically have view access to all IT Services, but not the permission to create or edit them. You can, however, directly assign a User edit permissions for specific IT Services.

IT Service Viewer

Extends Viewer permissions to view all IT Services.

IT Service Editor

Extends User permissions to create IT Services, and Viewer permissions to create and edit IT Services within vScope. However, without the IT Service Viewer permission, Viewers will not be able to view all IT Services.

In a permission table, it looks like this:

For Viewers

Feature	Viewer	+ IT Service Viewer	+ IT Service Editor
Assigned view access to specific IT Service	✔️	✔️	✔️
View all IT Services	❌	✔️	❌
Assigned write access to specific IT Service	❌	❌	✔️
Create IT Services	❌	❌	✔️

For Users

Feature	User	+ IT Service Viewer	+ IT Service Editor
Assigned view access to specific IT Service	✔️	✔️	✔️
View all IT Services	✔️	✔️	✔️
Assigned write access to specific IT Service	✔️	✔️	✔️
Create IT Services	❌	❌	✔️

Collaboration Groups

Collaboration groups enable shared access to content among group members, allowing quick sharing of dashboards, tables, and other resources. Permissions within collaboration groups align with the settings on individual content items, with no additional permissions assigned specifically to the group.

Frequently Asked Questions

What are the requirements for inviting users by email?

Any user with access to Collaboration can invite new users to vScope by entering their email address. When an invite is sent:

1. The invited person receives an email with a link.
2. vScope administrators are notified of the new invitation.
3. If the invited person already has:
   • network access to the vScope server and
   • permission to sign in via your identity provider
     then their vScope account will be created automatically once they follow the link.

Managing pending invitations

Administrators can review all invitations under:
Settings → Users → Pending Invites

From here, administrators can:

• Revoke an invitation
  The user will no longer be able to access shared content.

• Create the account directly in vScope
  by selecting “Use vScope as authentication method.”
  This sends a registration link to the user so they can complete their setup.