Getting Started

vScope Service Mapping enables organizations to create a structured service catalog based on their IT inventory. You can document integrations, system dependencies, and all the components related to each service.

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Creating the First Service Card

1. Open IT Services
   Click the IT Services icon in the vScope sidebar.

2. Create IT Service
   Click Create IT Service to build your first IT Service.

3. Select Layout
   Choose one of the default layouts, name the IT Service, and add a description if desired. Click Create IT Service to start building.

Tip

You can customize the layouts with the fields and tables you want to exactly map your documentation process in vScope.

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Adding Information to an IT Service

Details

Fill in the Details section with information such as the service owner and contacts for potential issues.

Components & Service Relationships

Add related components, such as servers, databases, and user access groups, to map the dependencies within the service.

• Suggested Components: vScope can suggest components based on its inventory if using Inventory & Reporting. Otherwise, components can be added manually if necessary.

Tip

Ensure all IT services are documented in vScope before adding them as relationships.

Save Your Service Card

After filling in all fields, save the Service Card. You can always edit it later as needed.

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Collaborate on IT Services

Share your IT Services with colleagues or partners who have access to vScope by clicking on Collaborators.

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