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What's included in License, Health & Metrics Data?

To provide proactive support, vScope gathers limited system and license data to help identify and resolve any license issues quickly, such as reassigning or updating license configurations. Here’s a breakdown of the types of data collected and their purposes.

License Information

  • License Details: Information about your license type, version, and specific configuration.
  • License Dates: Start and expiry dates for the current license.
  • Billable Units: Count of billable assets (e.g., number of devices or users covered).

Installation Details

  • vScope Version: Current version installed on your system.
  • Setup Type: Whether the setup is a Proxy or Master installation.
  • Installation Date: When the current version was installed.
  • Database Size: Size of the vScope database in use.
  • Project Path: File path to vScope’s project folder, set during installation.
  • Proxy Count: Number of Proxy installations connected.
  • Installation Status: Whether the installation is active or inactive, indicating if it’s currently in use.

vScope Server Data

  • Server Version: The current version running on the vScope server.
  • Operating System Version: OS information of the server.
  • Access URL and Web Port: The URL and port used to access vScope.
  • Server Name and IP: The internal name and IP address of the vScope server.
  • Resource Usage: Information on disk usage, RAM allocation, and CPU utilization.

vScope Proxy Information

  • Proxy Version: Version of vScope server software on each Proxy.
  • Proxy OS Version: OS details of the Proxy server.
  • Proxy Access URL and Web Port: URL and port information for accessing the Proxy.
  • Proxy Server Name and IP: Identifiers for each Proxy server in use.
  • Resource Utilization: Disk size, usage, RAM, and CPU data for Proxies.

Additional Metrics

  • Java Version: Java version included in the vScope installation package.
  • Java Path: Path to the Java installation set during setup.
  • Discovery Health: Status and health metrics from the most recent Discovery scan.

This collected information enables vScope to enhance its support capabilities, ensuring quick responses to issues that may impact your license or system performance.