MS SQL Error – Untrusted domain error message Discovery of MS SQL may result in an error message “The login is from an untrusted domain…”. This error message is known to also a...

Host Is Not Allowed to Connect to This MySQL Server This error occurs due to the default configuration the MySQL database is currently using. This configuration allows connections only from the ‘roo...

When discovery via WMI takes too long time, vScope will abort the session as a safety routine. The result is that no or only partial data is recorded from the machine. Troubleshooting for WinRM is on ...

vScope uses WMI to query computers running Microsoft Windows. Sometimes there are problems when scanning specific machines with WMI. The problems can manifest themselves as WMI queries timing out and ...

vScope users can request online support directly from vScope through the Online Support option. The online support feature can automatically submit additional information from the vScope installation ...

Authentication problems can occur between vScope and target systems being scanned. To determine if the problem is due to configuration or something in vScope you can help us by capturing the network t...

The Network error IOException: Connection refused means that there is no database server listening on the specified port on the IP address. To troubleshoot, please control the following: Erroneous ser...

“Target did not respond. It might be down or access is denied” is a generic error that is returned when the discovery of SNMP devices such as printers, switches or access points fails. It ...

This is a guide on how to enable and test WMI access with a regular domain user without generic admin rights. Make sure you have followed the steps in the KB Setting up WMI-access through AD & GP...

vScope supports both Discovery of and integration with the Active Directory. If something goes wrong you will be prompted with an error message that can give you a hint of the cause to the issue. The ...