MS SQL Error – Untrusted domain error message Discovery of MS SQL may result in an error message “The login is from an untrusted domain…”. This error message is known to also a...
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Troubleshoot WMI ‘RPC Server Is Unavailable’
Troubleshoot WMI ‘RPC server is unavailable’ If you receive the error message “RPC server is unavailable” when trying to discover information with WMI there are four plausible ...
Host Is Not Allowed to Connect to This MySQL Server
Host Is Not Allowed to Connect to This MySQL Server This error occurs due to the default configuration the MySQL database is currently using. This configuration allows connections only from the ‘roo...
WMI – Troubleshoot ‘Access Denied’ Error
If you are unable to Discover machines with WMI and receive “Access Denied.” as error message, here are som tips to troubleshoot it. 1. Check the privileges of the WMI-credential Make sure...
No or Partial Discovery Results from WMI/WinRM
When discovery via WMI takes too long time, vScope will abort the session as a safety routine. The result is that no or only partial data is recorded from the machine. Troubleshooting for WinRM is on ...
WMI Corruption/Reports Wrong Information
vScope uses WMI to query computers running Microsoft Windows. Sometimes there are problems when scanning specific machines with WMI. The problems can manifest themselves as WMI queries timing out and ...
What Does “Include Support Data” Mean?
vScope users can request online support directly from vScope through the Online Support option. The online support feature can automatically submit additional information from the vScope installation ...
How to Capture Network Traffic Between vScope and a Target Machine for Troubleshooting
Authentication problems can occur between vScope and target systems being scanned. To determine if the problem is due to configuration or something in vScope you can help us by capturing the network t...
Network Error IOException: Connection Refused: Connect
The Network error IOException: Connection refused means that there is no database server listening on the specified port on the IP address. To troubleshoot, please control the following: Erroneous ser...
SNMP – Troubleshoot “Target Did Not Respond. It Might Be down or Access Is Denied”
“Target did not respond. It might be down or access is denied” is a generic error that is returned when the discovery of SNMP devices such as printers, switches or access points fails. It ...