There are four different permission groups in vScope: Admin, Contributor, User, and Viewer, where Viewer has the more restricted access in vScope.
Admin
- Can view and do everything in vScope.
Contributor
- Used to allow people to create and manage content in vScope
- Access to the settings and administration pages is restricted.
User
- Can create and build content (except Tracker cases)
- Cannot access administration and/or settings page
Viewer
- Can only View/Read content
- Can only access content that is specifically shared with them
| Viewer | User | Contributor | Admin | |
|---|---|---|---|---|
| Login to vScope | Ο | Ο | Ο | Ο |
| Access Tables | (Restricted) | Ο | Ο | Ο |
| View tables | (Restricted) | Ο | Ο | Ο |
| Create Tables | X | Ο | Ο | Ο |
| Access Dashboard | X | Ο | Ο | Ο |
| Access Tracker | X | Ο | Ο | Ο |
| Access API | X | Ο | Ο | Ο |
| Use Omnisearch | X | Ο | Ο | Ο |
| Create Tracker cases | X | X | Ο | Ο |
| Access Tags | X | X | Ο | Ο |
| Access Discovery | X | X | X | Ο |
| Access Settings | X | X | X | Ο |
| Manage users | X | X | X | Ο |
| Manage integration | X | X | X | Ο |
| IT Services | ||||
| View Service Cards | (Restricted) | Ο | Ο | Ο |
| Edit Service Cards | (Restricted) | (Restricted) | Ο | Ο |
| Manage Settings | X | X | Ο | Ο |
| Billing | ||||
| View Billing Overview | X | X | Ο | Ο |
| Manage Price Lists | X | X | Ο | Ο |
Extended Permission Groups
In addition, there are Permission groups you can use to extend the permissions in to IT Services
IT Service Viewers
- Gives Viewers read access to IT services.
Service Mapping Editor
- Gives Viewers and/or Users permission to write and edit IT service cards shared via Collaborators.