How to upload a HTTPS certificate for the vScope service

⚠️ Uploading certificates to vScope is no longer supported by Internet Explorer due to EOL.

Important before you start:

You can set up the HTTPS certificate from Settings > Advanced > HTTPS. Simply follow the steps below:

  1. Enable HTTPS
  2. Upload your keystore.
  3. Provide the required information. Depending on the certificate keystore settings, the required fields may vary. In some cases, Key password and Keystore password have the same value.
  4. Click Save.
    • If there is something wrong with the settings, an error description is shown next to the Save button. Resolve the errors and click Save again.
    • If the upload was successful “Reload webservice” at the top.
  5. Restart the service and give it some time to start up again (approx. 10-15 sec).
  6. Any accesses via http://vscope will be redirected to https://vscope. If not:
    • Make sure 443 on the vScope server is not blocked by a firewall!

Note: vScope is behind a reverse proxy.

  • vScope is accessed via http://vscope.company.com which forwards traffic to http://vscope

In this case a certificate should not be enabled in vScope but rather in the reverse proxy which then forwards traffic to vScope:

  • vScope is accessed via https://vscope.company.com which forwards traffic to http://vscope

We do not recommend both https in the reverse proxy and vScope at the same time and that setup is beyond the scope of this guide.

Need help?

Our support team is always happy to be of assistance! Get in touch with them at support@infrasightlabs.com.

Leave a Reply